Advertisement Product description:The InterDialog Dialer is an independent, intelligent system that controls the outbound calls, made by a contact centre, using various algorithms. The Dialer works as Predictive Dialer Software, Automatic Dialer, Progressive Dialer, Preview Dialer mode based on the requirement of the process.
Benefits: Drastically lowers the number of dropped calls and idle time of the agents by pacing the process of outbound calls. Each outbound call is made after a process of critical evaluation to maximize the reach of a campaign. |