Product description:Program Name: ITIL Foundation Course Description:
This ITIL® Foundation Certification course focuses on providing knowledge and comprehension of the key concepts, structure, terminology and processes of ITIL®. You are taught the importance of a systematic approach to management by means of a presentation. The ITIL® management model provides you insight into the coherence of identified processes. Course Objectives : This course introduces the key concepts of each ITIL® function, process and life cycle stage.
To become ITIL Expert the candidate need to earn 21 credits.For Foundation 2 Credits and in intermediate he can choose Lifecycle or Capability Module.After completing expert he need to appear MALC Exam.